Privacy Policy

Introduction

Naytura ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, mobile website, or mobile application related or connected thereto.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

Personal Data We Collect

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our contact form
• Subscribe to our newsletter or communications
• Participate in surveys or promotional activities
• Interact with our website

The personal information we may collect includes:

• Name and contact information (email address, phone number, mailing address)
• Demographic information (age, gender, location)
• Information about your interests in wellness topics
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on pages
• Referring website addresses
• Clickstream data and other technical information

This information is collected through cookies and similar tracking technologies. Please see our Cookie Policy for more details.

Purpose of Data Processing

We use the information we collect for various purposes, including:

• To respond to your inquiries and provide customer support
• To send you educational content, newsletters, and updates about wellness topics
• To improve and optimize our website functionality and user experience
• To analyze website usage patterns and visitor demographics
• To prevent fraud and enhance website security
• To comply with legal obligations and enforce our terms
• To conduct research and develop new educational content

Data Storage and Protection

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure servers with encryption protocols
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection practices

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Sharing with Third Parties

We may share your information with third parties in the following circumstances:

• Service Providers: We may share information with third-party vendors who perform services on our behalf, such as website hosting, email delivery, analytics, and marketing assistance
• Legal Requirements: We may disclose information if required by law, court order, or government regulation
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity
• With Your Consent: We may share information for any other purpose with your explicit consent

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Restriction: Request restriction of processing your information
• Portability: Request transfer of your information to another service
• Objection: Object to our processing of your information
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

International Data Transfers

Your information may be transferred to and processed in countries other than Indonesia. These countries may have data protection laws that differ from the laws of your country. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete the information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page with an updated "Last Updated" date.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Naytura
Jl. Pejaten Barat No. 12
Jakarta 12510, Indonesia
Phone: +62 21 748 52 37
Email: [email protected]

User Consent

By using our website, you consent to our Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our website. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.