Terms of Service

Agreement to Terms

These Terms of Service constitute a legally binding agreement between you and Naytura concerning your access to and use of our website. By accessing or using the website, you agree that you have read, understood, and agree to be bound by these Terms.

If you do not agree with these Terms, you are prohibited from using or accessing this website. We reserve the right to change these Terms at any time, and your continued use of the website constitutes acceptance of such changes.

User Eligibility

By using this website, you represent and warrant that:

• You are at least 18 years of age
• You have the legal capacity to enter into binding contracts
• You are not prohibited from accessing the website under Indonesian law or any other applicable law
• All information you provide is accurate, current, and complete

Intellectual Property Rights

Unless otherwise indicated, the website is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the website (collectively, the "Content") are owned or controlled by us or licensed to us.

The Content is protected by copyright, trademark, and other intellectual property laws. You are granted a limited license to access and use the website and Content for personal, non-commercial use only.

You may not:

• Reproduce, distribute, modify, or create derivative works from our Content
• Use the Content for commercial purposes without our written permission
• Remove copyright or proprietary notices from the Content
• Use automated systems to access or collect information from the website

User Responsibilities

By using this website, you agree not to:

• Violate any applicable laws or regulations
• Infringe upon intellectual property rights of others
• Upload or transmit viruses, malware, or other malicious code
• Engage in unauthorized framing of or linking to the website
• Interfere with, disrupt, or create an undue burden on the website
• Attempt to gain unauthorized access to the website or related systems
• Harass, abuse, or harm other users
• Use the website to transmit spam or unsolicited communications
• Impersonate another person or entity

Educational Content Disclaimer

The information provided on this website is for educational and informational purposes only. It is not intended as a substitute for professional advice, diagnosis, or recommendations. Please refer to our Health Disclaimer for complete information about the limitations of our content.

Products and Services

This website provides educational information about natural wellness approaches, plant-based nutrition, and lifestyle optimization. We do not currently offer products for sale through this website.

Any recommendations for supplements or wellness products are for informational purposes only. We are not responsible for your use of any information obtained through this website.

Payment Terms

Should we offer paid products or services in the future:

• All prices will be displayed in Indonesian Rupiah unless otherwise stated
• Payment must be received in full before products or services are delivered
• We accept payment methods as displayed on the website
• All sales are subject to availability and confirmation of order

Refund and Return Policy

If we offer products or services for purchase:

• Digital products and educational content are generally non-refundable
• Physical products may be returned within 14 days of receipt if unopened and in original condition
• Refund requests must be submitted through our contact form
• Shipping costs for returns are the responsibility of the customer unless the product is defective
• Refunds will be processed within 14 business days of approval

Limitation of Liability

To the fullest extent permitted by law, Naytura shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

• Your use or inability to use the website
• Any unauthorized access to or use of our servers
• Any interruption or cessation of transmission to or from the website
• Any bugs, viruses, or other harmful code transmitted through the website
• Any errors or omissions in any content
• Any loss or damage incurred as a result of your use of content posted or shared through the website

Our total liability to you for all claims arising from your use of the website shall not exceed the amount you paid us, if any, in the past twelve months.

Indemnification

You agree to defend, indemnify, and hold harmless Naytura and its employees, contractors, agents, officers, and directors from any claims, damages, obligations, losses, liabilities, costs, or expenses arising from:

• Your use of the website
• Your breach of these Terms
• Your violation of any third-party rights, including intellectual property rights
• Any harm caused to any third party through your use of the website

Applicable Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Republic of Indonesia, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or the website shall be subject to the exclusive jurisdiction of the courts located in Jakarta, Indonesia.

Dispute Resolution

In the event of any controversy or dispute arising out of or relating to these Terms, the parties shall attempt to resolve the dispute through good faith negotiation.

If the dispute cannot be resolved through negotiation within 30 days, either party may pursue resolution through the appropriate courts in Jakarta, Indonesia.

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

Waiver

No waiver by Naytura of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition, and any failure to assert a right or provision shall not constitute a waiver of such right or provision.

Entire Agreement

These Terms, together with our Privacy Policy and Health Disclaimer, constitute the entire agreement between you and Naytura regarding your use of the website and supersede all prior agreements and understandings.

Contact Information

If you have questions about these Terms of Service, please contact us:

Naytura
Jl. Pejaten Barat No. 12
Jakarta 12510, Indonesia
Phone: +62 21 748 52 37
Email: [email protected]

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page with an updated "Last Updated" date. Your continued use of the website after any changes constitutes acceptance of the new Terms.